Core ResponsibilitiesPeople Leadership & Operations Lead a team of analysts and specialists supporting Credit Card Finance & CSA;oversee recruitment, onboarding, coaching, performance management, andassociate engagement. Serve as the single point of contact for SLC/US stakeholders regarding servicelevels, cadence, escalations, and issue triage. Establish a structured governance cadence (daily/weekly/monthly dashboards,KPIs, reconciliations, backlog repo
Core ResponsibilitiesPeople Leadership & Operations Lead a team of analysts and specialists supporting Credit Card Finance & CSA;oversee recruitment, onboarding, coaching, performance management, andassociate engagement. Serve as the single point of contact for SLC/US stakeholders regarding servicelevels, cadence, escalations, and issue triage. Establish a structured governance cadence (daily/weekly/monthly dashboards,KPIs, reconciliations, backlog repo