Job Description – Global Customer Delight – Customer Support (E2/E1)Designation: Assistant Manager - Global Customer DelightOffice Location: MBP Navi Mumbai (Head Office)Role Summary:To Lead team & process set up for customer service at GCD. Be a pioneer in building relationshipswith customers across the business. To assist in the development, performance and maintenance ofthe customer service activities of the organisation with responsibility for the day-
Job Description – Global Customer Delight – Customer Support (E2/E1)Designation: Assistant Manager - Global Customer DelightOffice Location: MBP Navi Mumbai (Head Office)Role Summary:To Lead team & process set up for customer service at GCD. Be a pioneer in building relationshipswith customers across the business. To assist in the development, performance and maintenance ofthe customer service activities of the organisation with responsibility for the day-
Job Description: Provide assistance in resolving customer and employee problems, incidents, issues, requests, and queries. Collaborate with other support teams as needed to ensure the timely resolution of requests and issues. Ensure accurate documentation, timely notification, proper escalation, efficient tracking, and thorough follow-up for all incidents. Focus primarily on customer and employee interactions rather than transaction processing. Qualificat
Job Description: Provide assistance in resolving customer and employee problems, incidents, issues, requests, and queries. Collaborate with other support teams as needed to ensure the timely resolution of requests and issues. Ensure accurate documentation, timely notification, proper escalation, efficient tracking, and thorough follow-up for all incidents. Focus primarily on customer and employee interactions rather than transaction processing. Qualificat
Job Responsibilities :Support inbound sales through upselling or cross selling of products or services.•Ability to handle disputes•Ability to manage multiple stakeholders•Ability to meet deadlines•Ability to work well in a team•Adaptable and flexibleexperience5
Job Responsibilities :Support inbound sales through upselling or cross selling of products or services.•Ability to handle disputes•Ability to manage multiple stakeholders•Ability to meet deadlines•Ability to work well in a team•Adaptable and flexibleexperience5