3 Temporary Customer service & call center found

We are looking for an enthusiastic and communication-driven Telecaller to join our Voice Process team. Outbound/Inbound Calling: Make outbound calls to prospective customers using a provided database, or answer inbound customer calls to assist with inquiries.Customer Query Resolution: Address customer complaints, questions, or issues promptly and professionally to ensure high customer satisfaction.Follow-ups: Conduct regular follow-up calls with potential

Roles and Responsibilities : Handle and solve customer queries through various channels, including calls, chats, and mails.Respond to customer inquiries, requests, and complaints via phone (inbound and outbound), email, chat, and social media.Serve as the primary contact and provide first-level support for clientsProvide information about products, services, and company policies.Aspirate to deliver an excellent customer experience via chats, back office, e

JD : Customer ServiceCustomer care representatives assume responsibility for the client’s issue and serve as the sole point of contact for all the questions regarding the troubleshooting process. This includes providing the client with information on the anticipated time of resolution to regularly provide updates on the status of the taskMeet call handling quotas and individual and team sales targetsGather and analyse client data to identify possible produ