○ Review and respond to Customer inquiries submitted by email regarding claimsinitiations and general coverage questions.○ Providing the best-in-class service experience to all our customers - internal ANDexternal.○ Respond to email and phone inquiries from contract holders, dealerships, and repairfacilities.○ Build claims in our Claims portal based on the emails submitted. Upload pictures orinvoices and notify adjusters of the actions made.○ Prepare claim
○ Review and respond to Customer inquiries submitted by email regarding claimsinitiations and general coverage questions.○ Providing the best-in-class service experience to all our customers - internal ANDexternal.○ Respond to email and phone inquiries from contract holders, dealerships, and repairfacilities.○ Build claims in our Claims portal based on the emails submitted. Upload pictures orinvoices and notify adjusters of the actions made.○ Prepare claim