Core AccountabilitiesEnsures conformance with our Company's Purpose, Mission and Vision, Our Values,Leadership Expectations, Governance Documents, Code of Conduct and relevantstatutory obligations.Acts respectfully and fairly with all team members, embracing differences so thateveryone feels cared for and included.Ensures contracts, purchase orders and call-offs comply with the Contracting andProcurement governance requirements.Contract Lifecycle Managemen
Core AccountabilitiesEnsures conformance with our Company's Purpose, Mission and Vision, Our Values,Leadership Expectations, Governance Documents, Code of Conduct and relevantstatutory obligations.Acts respectfully and fairly with all team members, embracing differences so thateveryone feels cared for and included.Ensures contracts, purchase orders and call-offs comply with the Contracting andProcurement governance requirements.Contract Lifecycle Managemen
Service CoordinationCreate and assign service calls/work orders to Field Service Engineers (FSEs).Monitor call closure and turnaround time (TAT).Follow up on pending service requests and escalations.Coordinate preventive maintenance schedules with customers and service engineers.Contract ManagementMaintain AMC/CMC contract database.Track contract expiry dates and support renewal activities.Ensure timely contract creation, extension, and system updates.Gene
Service CoordinationCreate and assign service calls/work orders to Field Service Engineers (FSEs).Monitor call closure and turnaround time (TAT).Follow up on pending service requests and escalations.Coordinate preventive maintenance schedules with customers and service engineers.Contract ManagementMaintain AMC/CMC contract database.Track contract expiry dates and support renewal activities.Ensure timely contract creation, extension, and system updates.Gene