Role & Responsibilities : The Customer Recovery Manager will lead a cross-functional team (CFT) responsible for managing the recovery of excess payouts from customers in a structured, compliant, and customer-centric manner. The role requires strong stakeholder management, governance oversight, vendor coordination, and the ability to balance financial recovery with a positive customer experience. Key Responsibilities : Recovery Management: Drive end-to-end
Role & Responsibilities : The Customer Recovery Manager will lead a cross-functional team (CFT) responsible for managing the recovery of excess payouts from customers in a structured, compliant, and customer-centric manner. The role requires strong stakeholder management, governance oversight, vendor coordination, and the ability to balance financial recovery with a positive customer experience. Key Responsibilities : Recovery Management: Drive end-to-end