2 senior service delivery manager jobs found for you

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  • associate manager-service delivery

    • hyderabad, telangana
    • permanent
    KEY ACTIVITIES AND RESPONSIBILITIES OF THE ROLEPerspective ResponsibilityCustomer• Collaborate with internal and external teams to define and monitor service expectations andperformance standards.• Act as a primary point of contact for customer teams for any service management queries(SLA/KPIs)Financial• Monitor the cost-effectiveness of service delivery using SLA/KPI analytics and performancemetrics.Process andOperationsPerformance Management• Define KPIs
    posted 12 march 2026
    KEY ACTIVITIES AND RESPONSIBILITIES OF THE ROLEPerspective ResponsibilityCustomer• Collaborate with internal and external teams to define and monitor service expectations andperformance standards.• Act as a primary point of contact for customer teams for any service management queries(SLA/KPIs)Financial• Monitor the cost-effectiveness of service delivery using SLA/KPI analytics and performancemetrics.Process andOperationsPerformance Management• Define KPIs
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  • service delivery manager - financial transformation

    • hyderabad, telangana
    • permanent
    SDM PEX JD:- Financial Transformation Project  Lead lean six sigma projects Lead process improvement and transformation projects Drive realization of target FTE and non-FTE benefit for accounts in scope Expertise in handling large sets of data and conducting data analysis Review and assess current processes, systems, technology and design future state processflows Implement Robotic Process Automation and artificial learning programs, platformenhancem
    posted 20 january 2026
    SDM PEX JD:- Financial Transformation Project  Lead lean six sigma projects Lead process improvement and transformation projects Drive realization of target FTE and non-FTE benefit for accounts in scope Expertise in handling large sets of data and conducting data analysis Review and assess current processes, systems, technology and design future state processflows Implement Robotic Process Automation and artificial learning programs, platformenhancem
    show job details

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