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  • tier 2 - technical support engineer

    • chennai, tamil nadu
    • permanent
    3–5 years in technical support, QA, or software operations.Hands-on experience with AI tools for automation, testing, or data analysis (e.g., ChatGPT API, Make.com, Zapier, Freshdesk AI Assist).Strong diagnostic skills in web applications (.NET / Azure environment preferred).Understanding of testing frameworks and bug-tracking systems (GitHub, Azure DevOps, JIRA).Comfortable creating and refining AI prompts, test automation scripts, and structured reports.
    posted 5 january 2026
    3–5 years in technical support, QA, or software operations.Hands-on experience with AI tools for automation, testing, or data analysis (e.g., ChatGPT API, Make.com, Zapier, Freshdesk AI Assist).Strong diagnostic skills in web applications (.NET / Azure environment preferred).Understanding of testing frameworks and bug-tracking systems (GitHub, Azure DevOps, JIRA).Comfortable creating and refining AI prompts, test automation scripts, and structured reports.
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