Roles and responsibilities1st point of contact to customer, SPOC between customer & dealer.Resolving complaints, also track complaint no., tracker, etc.Maintain MISHandle dealer quotation,, convert it & upload the same and do closure within TAT.Should have technical knowledge, Preventive maintenance, gensat knowledge, AMC, etc QualificationDiploma/IT/Polytechnicexperience5
Roles and responsibilities1st point of contact to customer, SPOC between customer & dealer.Resolving complaints, also track complaint no., tracker, etc.Maintain MISHandle dealer quotation,, convert it & upload the same and do closure within TAT.Should have technical knowledge, Preventive maintenance, gensat knowledge, AMC, etc QualificationDiploma/IT/Polytechnicexperience5