Exceptional Communication & Interpersonal SkillsProblem-Solving & EfficiencyDetailed Knowledge (Hotel, City, Competitors)Professionalism & Positive AttitudeMultitasking in a Busy Environment Guest Welcome & Departure: Warmly greet guests, manage smooth check-in/out, and provide fond farewells.Information & Promotion: Provide detailed info on hotel amenities, services, local attractions, and upsell offerings.Issue Resolution: Address complaints and concerns
Exceptional Communication & Interpersonal SkillsProblem-Solving & EfficiencyDetailed Knowledge (Hotel, City, Competitors)Professionalism & Positive AttitudeMultitasking in a Busy Environment Guest Welcome & Departure: Warmly greet guests, manage smooth check-in/out, and provide fond farewells.Information & Promotion: Provide detailed info on hotel amenities, services, local attractions, and upsell offerings.Issue Resolution: Address complaints and concerns