Skills & Know HowMust have:* Proven experience in a senior technical or functional support role, ideally supporting enterprise or strategic customers.* Strong analytical and problem-solving skills with the ability to diagnose and resolve multifaceted problems.* Excellent communication and stakeholder management skills-able to handle sensitive customer interactions with professionalism and empathy.* Ability to manage multiple high-priority cases simultaneou
Skills & Know HowMust have:* Proven experience in a senior technical or functional support role, ideally supporting enterprise or strategic customers.* Strong analytical and problem-solving skills with the ability to diagnose and resolve multifaceted problems.* Excellent communication and stakeholder management skills-able to handle sensitive customer interactions with professionalism and empathy.* Ability to manage multiple high-priority cases simultaneou