KEY RESPONSIBILITIESA. Demand Forecasting & Pattern AnalysisDesign and implement demand management processes aligned with ITIL 4, including demand identification, analysis, forecasting, and communication to stakeholders.Develop Patterns of Business Activity (PBA) models to predict service demand cycles across data center operations, cloud services, and managed services.Build demand forecasting dashboards using historical data, seasonal trends, growth proje
KEY RESPONSIBILITIESA. Demand Forecasting & Pattern AnalysisDesign and implement demand management processes aligned with ITIL 4, including demand identification, analysis, forecasting, and communication to stakeholders.Develop Patterns of Business Activity (PBA) models to predict service demand cycles across data center operations, cloud services, and managed services.Build demand forecasting dashboards using historical data, seasonal trends, growth proje