We are seeking a customer-focused Outbound Specialist to join our team. This position is primarily responsible for handling repair cases and customer communication while maintaining high standards of quality and functionality. The successful candidate will be responsible for communicating with customers regarding both warranty (non-paid) and non-warranty (paid) services, addressing various issues raised online, and ensuring effective communication with bot
We are seeking a customer-focused Outbound Specialist to join our team. This position is primarily responsible for handling repair cases and customer communication while maintaining high standards of quality and functionality. The successful candidate will be responsible for communicating with customers regarding both warranty (non-paid) and non-warranty (paid) services, addressing various issues raised online, and ensuring effective communication with bot
About the BusinessOur client is the premier national provider of electronic assembly and servicing solutions. As a trusted partner to major global brands (including Apple, Lenovo, Nespresso, and Dreame), they handle high-volume repair and testing services for consumer goods in Australia.About the RoleThis hands-on role combines laptop technical repairs, hardware assembly, and general production tasks. You will diagnose electronic faults, assemble consumer
About the BusinessOur client is the premier national provider of electronic assembly and servicing solutions. As a trusted partner to major global brands (including Apple, Lenovo, Nespresso, and Dreame), they handle high-volume repair and testing services for consumer goods in Australia.About the RoleThis hands-on role combines laptop technical repairs, hardware assembly, and general production tasks. You will diagnose electronic faults, assemble consumer