What you’ll do:● Provide L2 technical software support to our customers on a variety of integrations with, including Email, CRM, SSO, and CMS systems● Become an expert at managing the support ticket queue and drive customer requests to atimely resolution● Own customer requests from start to finish and ensure key stakeholders are updated withrelevant information● Collect and analyze feedback from customers, stakeholders and others to shaperequirements, feat
What you’ll do:● Provide L2 technical software support to our customers on a variety of integrations with, including Email, CRM, SSO, and CMS systems● Become an expert at managing the support ticket queue and drive customer requests to atimely resolution● Own customer requests from start to finish and ensure key stakeholders are updated withrelevant information● Collect and analyze feedback from customers, stakeholders and others to shaperequirements, feat