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page 33
    • mount laurel, new jersey
    • contract
    • US$60.00 - US$90.00, per hour, $60 - 90 per hour
    • 8am to 4pm
    job summary:Looking for multiple banking business analyst with retail banking experience for six month long contracts with possible extensions and/or conversion to permanent employee of our client.This role is for one or our best financial clients with offices in Southern New Jersey, Southern Maine and South Carolina.Candidates can work remotely from home but preference is to be located in the eastern half of the US. Contractors will be required to work EST.  location: Mount Laurel, New Jerseyjob type: Contractsalary: $60 - 90 per hourwork hours: 8am to 4pmeducation: No Degree Required responsibilities: Our Client has several projects requiring strong individuals, experience owning and managing the business requirements effort in a large project team setting.The ideal candidate will be a highly experienced Business Analyst with the knowledge/experience to propose changes that align Business Analysis within an Agile/blended delivery model to the latest industry best practices.Exceptional communication, influencing and partnership skills are mandatory.Work on highly complex projects or programs with minimal management supervision.- Define and document requirements for the shared capabilities keeping goals, strategy and shared capabilities in mind- Ability to remain flexible with multiple/shifting priorities and function under deadlines with minimal supervision- Actively communicate and work effectively with partners (internal and external) to ensure that end-to-end processes, business risks, impacts and constraints are understood and documented- Identifying and escalating any risks/conditions that may impact timeline, cost or alignment with the overall vision.- Prepare and deliver presentations to communicate findings, with recommendations, to senior business representatives.- Superior communication skills, both written and verbal- Excellent relationship management abilities- Customer focused- Good organizational knowledge and ability to understand and articulate inter-process impacts- Superior time management skills- Extremely self-motivated and team-oriented - works well with other team members and keeps all relevant individuals, including management, up to date in a timely manner- Strategic skills such as business diagnosis and assessment, market analysis- Process Modelling experience- Stakeholder management- strong facilitation skills- Previous Financial Institution experience is required- 5+ years business analysis experience- - Experience with Jira/Confluence for Requirements and Testing (in Jira)Nice to have :Business analysis accreditationExperience in working with the Agile methodologySkills needed for submittalsHas this candidate worked as a former client Contractor via SOW? Yes or noHas your candidate worked at our client as a Full Time employee? Yes or noBanking / Financial Industry Experience- yearsBusiness Analysis Experience- yearsConfluence and Jira- yearsFacilitation skills for meeting and requirement session- yearsProcess modelling experience- yearsAgile Delivery-years qualifications:Experience level: ExperiencedMinimum 8 years of experienceEducation: No Degree Required skills: Business Analysis (8 years of experience is required)banking (3 years of experience is required)Business Systems Analyst (6 years of experience is required)Agile Methodology (6 years of experience is required)Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
    job summary:Looking for multiple banking business analyst with retail banking experience for six month long contracts with possible extensions and/or conversion to permanent employee of our client.This role is for one or our best financial clients with offices in Southern New Jersey, Southern Maine and South Carolina.Candidates can work remotely from home but preference is to be located in the eastern half of the US. Contractors will be required to work EST.  location: Mount Laurel, New Jerseyjob type: Contractsalary: $60 - 90 per hourwork hours: 8am to 4pmeducation: No Degree Required responsibilities: Our Client has several projects requiring strong individuals, experience owning and managing the business requirements effort in a large project team setting.The ideal candidate will be a highly experienced Business Analyst with the knowledge/experience to propose changes that align Business Analysis within an Agile/blended delivery model to the latest industry best practices.Exceptional communication, influencing and partnership skills are mandatory.Work on highly complex projects or programs with minimal management supervision.- Define and document requirements for the shared capabilities keeping goals, strategy and shared capabilities in mind- Ability to remain flexible with multiple/shifting priorities and function under deadlines with minimal supervision- Actively communicate and work effectively with partners (internal and external) to ensure that end-to-end processes, business risks, impacts and constraints are understood and documented- Identifying and escalating any risks/conditions that may impact timeline, cost or alignment with the overall vision.- Prepare and deliver presentations to communicate findings, with recommendations, to senior business representatives.- Superior communication skills, both written and verbal- Excellent relationship management abilities- Customer focused- Good organizational knowledge and ability to understand and articulate inter-process impacts- Superior time management skills- Extremely self-motivated and team-oriented - works well with other team members and keeps all relevant individuals, including management, up to date in a timely manner- Strategic skills such as business diagnosis and assessment, market analysis- Process Modelling experience- Stakeholder management- strong facilitation skills- Previous Financial Institution experience is required- 5+ years business analysis experience- - Experience with Jira/Confluence for Requirements and Testing (in Jira)Nice to have :Business analysis accreditationExperience in working with the Agile methodologySkills needed for submittalsHas this candidate worked as a former client Contractor via SOW? Yes or noHas your candidate worked at our client as a Full Time employee? Yes or noBanking / Financial Industry Experience- yearsBusiness Analysis Experience- yearsConfluence and Jira- yearsFacilitation skills for meeting and requirement session- yearsProcess modelling experience- yearsAgile Delivery-years qualifications:Experience level: ExperiencedMinimum 8 years of experienceEducation: No Degree Required skills: Business Analysis (8 years of experience is required)banking (3 years of experience is required)Business Systems Analyst (6 years of experience is required)Agile Methodology (6 years of experience is required)Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
    • 32
    • permanent
    • full-time
    Randstad Technologies, la divisione specializzata nella ricerca, selezione e formazione di profili ICT & Digital di Randstad Italia, ricerca un/una:Tecnico informaticoper importante realtà di servizi nel territorio di Ferrara.Quale profilo stiamo cercando?Siamo alla ricerca di un laureato o diplomato in ambito informatico che abbia maturato uno/due anni di esperienza all'interno di un ufficio IT o in consulenza.Il candidato selezionato verrà inserito in un contesto dinamico con l'obiettivo di affiancare direttamente il Responsabile IT e dove intraprenderà un percorso di crescita come vice-responsabile.Principali responsabilità:La persona risponderà gerarchicamente all’IT Manager dell’azienda, occupandosi di:- gestione e sviluppo dei software aziendali;- analisi e implementazione progetti IT;- gestione e ottimizzazione rapporti con i fornitori.Competenze richieste: - esperienza e conoscenza nello sviluppo con linguaggi ad oggetti;- conoscenza base di: reti e protocolli di rete, amministrazione di DB SQL, amministrazione di sistemi server.Verrano valutate positivamente: - esperienza pregressa nella programmazione con pattern MVC; - conoscenza del sistema di versionamento GIT; - conoscenza dei linguaggi di programmazione Vb.net, C#, PHP; - conoscenza di sistemi Linux; - esperienza con WS REST e SOAP; - conoscenza di tecniche e strumenti di devops. Si offre un contratto a tempo indeterminato con RAL commisurata all'esperienza, possibilità di formazione e crescita all'interno dell'azienda.Luogo di lavoro: Ferrara (FE)
    Randstad Technologies, la divisione specializzata nella ricerca, selezione e formazione di profili ICT & Digital di Randstad Italia, ricerca un/una:Tecnico informaticoper importante realtà di servizi nel territorio di Ferrara.Quale profilo stiamo cercando?Siamo alla ricerca di un laureato o diplomato in ambito informatico che abbia maturato uno/due anni di esperienza all'interno di un ufficio IT o in consulenza.Il candidato selezionato verrà inserito in un contesto dinamico con l'obiettivo di affiancare direttamente il Responsabile IT e dove intraprenderà un percorso di crescita come vice-responsabile.Principali responsabilità:La persona risponderà gerarchicamente all’IT Manager dell’azienda, occupandosi di:- gestione e sviluppo dei software aziendali;- analisi e implementazione progetti IT;- gestione e ottimizzazione rapporti con i fornitori.Competenze richieste: - esperienza e conoscenza nello sviluppo con linguaggi ad oggetti;- conoscenza base di: reti e protocolli di rete, amministrazione di DB SQL, amministrazione di sistemi server.Verrano valutate positivamente: - esperienza pregressa nella programmazione con pattern MVC; - conoscenza del sistema di versionamento GIT; - conoscenza dei linguaggi di programmazione Vb.net, C#, PHP; - conoscenza di sistemi Linux; - esperienza con WS REST e SOAP; - conoscenza di tecniche e strumenti di devops. Si offre un contratto a tempo indeterminato con RAL commisurata all'esperienza, possibilità di formazione e crescita all'interno dell'azienda.Luogo di lavoro: Ferrara (FE)
    • utrecht, utrecht
    • temporary
    • 40
    For a project we are looking for a tester in the lab of Jacobs Douwe Egberts. The job will be from the beginning of August until the end of September. Are you a good listener, English speaking, accurate and know how to work with computers? Don't hesitate and apply!what we offer€15,43 bruto uurloonWerken bij JDE staat goed op je CV40 uur, 5 dagen per weekwho are youAs a tester in the lab you must be able to use a computer, be a good listener (the frothing process makes a specific sound), be precise and be able to handle repetitive work.English speakingAccurateIndependent and a self-starterGood sight and hearingPreferably a technical insightwhat will you doThe test consists of repeatedly foaming up drinks of different fluids in varying cup types. The foaming itself is automated through 4 identical test rigs that foam at the press of a button. The tester is responsible for filling up different cup types with a prescribed amount of fluid, placing them in the test rigs and pressing the start button. After each drink is finished a data file needs to be saved for future processing.where will you workJacobs Douwe Egberts is een internationale speler op het gebied van koffie en thee. In Nederland werken ruim 2100 collega's samen om bij te dragen aan het succes van onze toonaangevende merken zoals Douwe Egberts, Senseo, L'OR, Pickwick en Piazza D'Oro. We bieden medewerkers uit alle disciplines - van Sales en Marketing tot Techniek en Supply Chain - volop kansen om vandaag een bijdrage te leveren aan de koffie- en theebelevenis van morgen. Wat jij hier doet, wordt opgemerkt en heeft impact.job applicationEnthousiast, reageer dan met cv en een goede verwoorde motivatie.Wij kijken uit naar je sollicitatie en bij vragen aarzel niet om ons te bellen of te mailen Uiteraard staat deze vacature open voor iedereen die zich hierin herkent.
    For a project we are looking for a tester in the lab of Jacobs Douwe Egberts. The job will be from the beginning of August until the end of September. Are you a good listener, English speaking, accurate and know how to work with computers? Don't hesitate and apply!what we offer€15,43 bruto uurloonWerken bij JDE staat goed op je CV40 uur, 5 dagen per weekwho are youAs a tester in the lab you must be able to use a computer, be a good listener (the frothing process makes a specific sound), be precise and be able to handle repetitive work.English speakingAccurateIndependent and a self-starterGood sight and hearingPreferably a technical insightwhat will you doThe test consists of repeatedly foaming up drinks of different fluids in varying cup types. The foaming itself is automated through 4 identical test rigs that foam at the press of a button. The tester is responsible for filling up different cup types with a prescribed amount of fluid, placing them in the test rigs and pressing the start button. After each drink is finished a data file needs to be saved for future processing.where will you workJacobs Douwe Egberts is een internationale speler op het gebied van koffie en thee. In Nederland werken ruim 2100 collega's samen om bij te dragen aan het succes van onze toonaangevende merken zoals Douwe Egberts, Senseo, L'OR, Pickwick en Piazza D'Oro. We bieden medewerkers uit alle disciplines - van Sales en Marketing tot Techniek en Supply Chain - volop kansen om vandaag een bijdrage te leveren aan de koffie- en theebelevenis van morgen. Wat jij hier doet, wordt opgemerkt en heeft impact.job applicationEnthousiast, reageer dan met cv en een goede verwoorde motivatie.Wij kijken uit naar je sollicitatie en bij vragen aarzel niet om ons te bellen of te mailen Uiteraard staat deze vacature open voor iedereen die zich hierin herkent.
    • jacksonville, florida
    • contract
    • US$50.00 - US$65.00, per hour, $50 - 65 per hour
    • 8am to 6pm
    job summary:The Sr. PHP Developer is responsible for coding, testing, implementing, and maintaining, highly scalable customer-facing websites and applications using modern design trends and technologies. Must have 5-7 years of experience.knowledge of PHP, MySQL, Laravel, and Linux at the command lineSolid LAMP stack experience.Proficient understanding of web markup, including HTML5 and CSS3Proficient understanding of client-side scripting and JavaScript frameworks, including jQuery and basic understanding of advanced JavaScript libraries and frameworks, such as AngularJS, BackboneJS, ReactJS, or Vue.jsExperience with CSS Preprocessing (Sass, LESS).Experience with Content Management Systems (WordPress, Drupal 7 and 8)Demonstrated understanding of web application development best practices, including use case development, object-oriented analysis, design and programming, reusable design patterns and multi-tier architectures.Knowledge of Grunt or Gulp is a plusAbility to create efficient databases, stored procedures and SQL queries including experience with ORM Libraries and Data Access.Experience with AWS infrastructure setup: EC2, Lambda, S3, RDS, ELB, CloudfrontMust have 5-7 years of experience.strong knowledge of PHP, MySQL, Laravel, and Linux at the command lineSolid LAMP stack experience.Proficient understanding of web markup, including HTML5 and CSS3Proficient understanding of client-side scripting and JavaScript frameworks, including jQuery and basic understanding of advanced JavaScript libraries and frameworks, such as AngularJS, BackboneJS, ReactJS, or Vue.jsExperience with CSS Preprocessing (Sass, LESS).Experience with Content Management Systems (WordPress, Drupal 7 and 8)Demonstrated understanding of web application development best practices, including use case development, object-oriented analysis, design and programming, reusable design patterns and multi-tier architectures.Knowledge of Grunt or Gulp is a plusAbility to create efficient databases, stored procedures and SQL queries including experience with ORM Libraries and Data Access.Experience with AWS infrastructure setup: EC2, Lambda, S3, RDS, ELB, CloudfrontMust have 5-7 years of experience.strong knowledge of PHP, MySQL, Laravel, and Linux at the command lineSolid LAMP stack experience.Proficient understanding of web markup, including HTML5 and CSS3Proficient understanding of client-side scripting and JavaScript frameworks, including jQuery and basic understanding of advanced JavaScript libraries and frameworks, such as AngularJS, BackboneJS, ReactJS, or Vue.jsExperience with CSS Preprocessing (Sass, LESS).Experience with Content Management Systems (WordPress, Drupal 7 and 8)Demonstrated understanding of web application development best practices, including use case development, object-oriented analysis, design and programming, reusable design patterns and multi-tier architectures.Knowledge of Grunt or Gulp is a plusAbility to create efficient databases, stored procedures and SQL queries including experience with ORM Libraries and Data Access.Experience with AWS infrastructure setup: EC2, Lambda, S3, RDS, ELB, CloudfrontMust have 5-7 years of experience.strong knowledge of PHP, MySQL, Laravel, and Linux at the command lineSolid LAMP stack experience.Proficient understanding of web markup, including HTML5 and CSS3Proficient understanding of client-side scripting and JavaScript frameworks, including jQuery and basic understanding of advanced JavaScript libraries and frameworks, such as AngularJS, BackboneJS, ReactJS, or Vue.jsExperience with CSS Preprocessing (Sass, LESS).Experience with Content Management Systems (WordPress, Drupal 7 and 8)Demonstrated understanding of web application development best practices, including use case development, object-oriented analysis, design and programming, reusable design patterns and multi-tier architectures.Knowledge of Grunt or Gulp is a plusAbility to create efficient databases, stored procedures and SQL queries including experience with ORM Libraries and Data Access.Experience with AWS infrastructure setup: EC2, Lambda, S3, RDS, ELB, Cloudfront location: Jacksonville, Floridajob type: Contractsalary: $50 - 65 per hourwork hours: 8am to 6pmeducation: No Degree Required responsibilities:Participate in web site development and maintenanceAccurately estimate work and meet deadlinesMaintains knowledge of evolving technologies and standardsLead and manage junior team membersWork in accordance with the coding and documentation standardsWork with the Lead Developer and/or Dev Manager to determine the optimal technical approach for a projectWork with Interface Developers to integrate the front and back end of a given projectCollaborate with design resources as needed to facilitate overall project successMaintaining and evolving hosting infrastructure Setup of DevOps & CI/CD for applications in PHPParticipate in web site development and maintenanceAccurately estimate work and meet deadlinesMaintains knowledge of evolving technologies and standardsLead and manage junior team membersWork in accordance with the coding and documentation standardsWork with the Lead Developer and/or Dev Manager to determine the optimal technical approach for a projectWork with Interface Developers to integrate the front and back end of a given projectCollaborate with design resources as needed to facilitate overall project successMaintaining and evolving hosting infrastructure Setup of DevOps & CI/CD for applications in PHP qualifications:Experience level: ExperiencedMinimum 5 years of experienceEducation: No Degree Required skills: PHP (1 year of experience is required)DevOpsHTML (1 year of experience is required)CSSMySQLLaravelLinux command lineLAMP StackJavascriptJqueryAngular JSBackbone JSReactVueContent DevelopmentGruntGulpSQL ServerSQL DBAEC2AWSEqual Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
    job summary:The Sr. PHP Developer is responsible for coding, testing, implementing, and maintaining, highly scalable customer-facing websites and applications using modern design trends and technologies. Must have 5-7 years of experience.knowledge of PHP, MySQL, Laravel, and Linux at the command lineSolid LAMP stack experience.Proficient understanding of web markup, including HTML5 and CSS3Proficient understanding of client-side scripting and JavaScript frameworks, including jQuery and basic understanding of advanced JavaScript libraries and frameworks, such as AngularJS, BackboneJS, ReactJS, or Vue.jsExperience with CSS Preprocessing (Sass, LESS).Experience with Content Management Systems (WordPress, Drupal 7 and 8)Demonstrated understanding of web application development best practices, including use case development, object-oriented analysis, design and programming, reusable design patterns and multi-tier architectures.Knowledge of Grunt or Gulp is a plusAbility to create efficient databases, stored procedures and SQL queries including experience with ORM Libraries and Data Access.Experience with AWS infrastructure setup: EC2, Lambda, S3, RDS, ELB, CloudfrontMust have 5-7 years of experience.strong knowledge of PHP, MySQL, Laravel, and Linux at the command lineSolid LAMP stack experience.Proficient understanding of web markup, including HTML5 and CSS3Proficient understanding of client-side scripting and JavaScript frameworks, including jQuery and basic understanding of advanced JavaScript libraries and frameworks, such as AngularJS, BackboneJS, ReactJS, or Vue.jsExperience with CSS Preprocessing (Sass, LESS).Experience with Content Management Systems (WordPress, Drupal 7 and 8)Demonstrated understanding of web application development best practices, including use case development, object-oriented analysis, design and programming, reusable design patterns and multi-tier architectures.Knowledge of Grunt or Gulp is a plusAbility to create efficient databases, stored procedures and SQL queries including experience with ORM Libraries and Data Access.Experience with AWS infrastructure setup: EC2, Lambda, S3, RDS, ELB, CloudfrontMust have 5-7 years of experience.strong knowledge of PHP, MySQL, Laravel, and Linux at the command lineSolid LAMP stack experience.Proficient understanding of web markup, including HTML5 and CSS3Proficient understanding of client-side scripting and JavaScript frameworks, including jQuery and basic understanding of advanced JavaScript libraries and frameworks, such as AngularJS, BackboneJS, ReactJS, or Vue.jsExperience with CSS Preprocessing (Sass, LESS).Experience with Content Management Systems (WordPress, Drupal 7 and 8)Demonstrated understanding of web application development best practices, including use case development, object-oriented analysis, design and programming, reusable design patterns and multi-tier architectures.Knowledge of Grunt or Gulp is a plusAbility to create efficient databases, stored procedures and SQL queries including experience with ORM Libraries and Data Access.Experience with AWS infrastructure setup: EC2, Lambda, S3, RDS, ELB, CloudfrontMust have 5-7 years of experience.strong knowledge of PHP, MySQL, Laravel, and Linux at the command lineSolid LAMP stack experience.Proficient understanding of web markup, including HTML5 and CSS3Proficient understanding of client-side scripting and JavaScript frameworks, including jQuery and basic understanding of advanced JavaScript libraries and frameworks, such as AngularJS, BackboneJS, ReactJS, or Vue.jsExperience with CSS Preprocessing (Sass, LESS).Experience with Content Management Systems (WordPress, Drupal 7 and 8)Demonstrated understanding of web application development best practices, including use case development, object-oriented analysis, design and programming, reusable design patterns and multi-tier architectures.Knowledge of Grunt or Gulp is a plusAbility to create efficient databases, stored procedures and SQL queries including experience with ORM Libraries and Data Access.Experience with AWS infrastructure setup: EC2, Lambda, S3, RDS, ELB, Cloudfront location: Jacksonville, Floridajob type: Contractsalary: $50 - 65 per hourwork hours: 8am to 6pmeducation: No Degree Required responsibilities:Participate in web site development and maintenanceAccurately estimate work and meet deadlinesMaintains knowledge of evolving technologies and standardsLead and manage junior team membersWork in accordance with the coding and documentation standardsWork with the Lead Developer and/or Dev Manager to determine the optimal technical approach for a projectWork with Interface Developers to integrate the front and back end of a given projectCollaborate with design resources as needed to facilitate overall project successMaintaining and evolving hosting infrastructure Setup of DevOps & CI/CD for applications in PHPParticipate in web site development and maintenanceAccurately estimate work and meet deadlinesMaintains knowledge of evolving technologies and standardsLead and manage junior team membersWork in accordance with the coding and documentation standardsWork with the Lead Developer and/or Dev Manager to determine the optimal technical approach for a projectWork with Interface Developers to integrate the front and back end of a given projectCollaborate with design resources as needed to facilitate overall project successMaintaining and evolving hosting infrastructure Setup of DevOps & CI/CD for applications in PHP qualifications:Experience level: ExperiencedMinimum 5 years of experienceEducation: No Degree Required skills: PHP (1 year of experience is required)DevOpsHTML (1 year of experience is required)CSSMySQLLaravelLinux command lineLAMP StackJavascriptJqueryAngular JSBackbone JSReactVueContent DevelopmentGruntGulpSQL ServerSQL DBAEC2AWSEqual Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
    • tallahassee, florida
    • contract
    • US$45.00 - US$50.00, per hour, $45 - 50 per hour
    • 8am to 5pm
    job summary:1.1 Minimally Required Deliverables/Tasks B. Management Customer Support 1) Establishing and implementing project management processes and methodologies; 2) Assembling project plans and teamwork assignments: Risk Identification and Management; 3) Directing and monitoring work efforts on a daily basis: Logistics management; 4) Identifying resource needs; 5) Performing quality reviews; 6) Escalating functional, quality, timeline issues appropriately; 7) Tracking key project milestones and adjusting project plans and/or resources; 8) Coordinating communication with all areas of the enterprise that impacts the scope, budget, risk and resources of the work effort being managed; and 9) Coordinating status reports and stability of project area work efforts. 2.0 Staff Qualifications and Performance Criteria B. Management Customer Support 1) Bachelor's Degree in Computer Science, Information Systems, or other related field. Or equivalent work experience; 2) Five (5) to ten (10) years of IT experience including managing teams, customer service, and production project management in multi-platform environments; 3) Certified as a Project Management Professional (PMP) for five (5) years; 4) Experience in working under general direction for mid to senior management for at least seven (5) years; 5) Leadership experience with managing and completing complex projects relevant to both IT and business needs within CUSTOMER; and 6) Contractor shall possess at least two (2) years of working experience with IT and project management as it pertains to program areas such as reemployment services and/or community development. location: Tallahassee, Floridajob type: Contractsalary: $45 - 50 per hourwork hours: 8am to 5pmeducation: No Degree Required responsibilities:1.1 Minimally Required Deliverables/Tasks B. Management Customer Support 1) Establishing and implementing project management processes and methodologies; 2) Assembling project plans and teamwork assignments: Risk Identification and Management; 3) Directing and monitoring work efforts on a daily basis: Logistics management; 4) Identifying resource needs; 5) Performing quality reviews; 6) Escalating functional, quality, timeline issues appropriately; 7) Tracking key project milestones and adjusting project plans and/or resources; 8) Coordinating communication with all areas of the enterprise that impacts the scope, budget, risk and resources of the work effort being managed; and 9) Coordinating status reports and stability of project area work efforts. 2.0 Staff Qualifications and Performance Criteria B. Management Customer Support 1) Bachelor's Degree in Computer Science, Information Systems, or other related field. Or equivalent work experience; 2) Five (5) to ten (10) years of IT experience including managing teams, customer service, and production project management in multi-platform environments; 3) Certified as a Project Management Professional (PMP) for five (5) years; 4) Experience in working under general direction for mid to senior management for at least seven (5) years; 5) Leadership experience with managing and completing complex projects relevant to both IT and business needs within CUSTOMER; and 6) Contractor shall possess at least two (2) years of working experience with IT and project management as it pertains to program areas such as reemployment services and/or community development. qualifications:Experience level: ManagerMinimum 5 years of experienceEducation: No Degree Required (required) skills: Customer RelationsProgram ManagementProject ManagementEqual Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
    job summary:1.1 Minimally Required Deliverables/Tasks B. Management Customer Support 1) Establishing and implementing project management processes and methodologies; 2) Assembling project plans and teamwork assignments: Risk Identification and Management; 3) Directing and monitoring work efforts on a daily basis: Logistics management; 4) Identifying resource needs; 5) Performing quality reviews; 6) Escalating functional, quality, timeline issues appropriately; 7) Tracking key project milestones and adjusting project plans and/or resources; 8) Coordinating communication with all areas of the enterprise that impacts the scope, budget, risk and resources of the work effort being managed; and 9) Coordinating status reports and stability of project area work efforts. 2.0 Staff Qualifications and Performance Criteria B. Management Customer Support 1) Bachelor's Degree in Computer Science, Information Systems, or other related field. Or equivalent work experience; 2) Five (5) to ten (10) years of IT experience including managing teams, customer service, and production project management in multi-platform environments; 3) Certified as a Project Management Professional (PMP) for five (5) years; 4) Experience in working under general direction for mid to senior management for at least seven (5) years; 5) Leadership experience with managing and completing complex projects relevant to both IT and business needs within CUSTOMER; and 6) Contractor shall possess at least two (2) years of working experience with IT and project management as it pertains to program areas such as reemployment services and/or community development. location: Tallahassee, Floridajob type: Contractsalary: $45 - 50 per hourwork hours: 8am to 5pmeducation: No Degree Required responsibilities:1.1 Minimally Required Deliverables/Tasks B. Management Customer Support 1) Establishing and implementing project management processes and methodologies; 2) Assembling project plans and teamwork assignments: Risk Identification and Management; 3) Directing and monitoring work efforts on a daily basis: Logistics management; 4) Identifying resource needs; 5) Performing quality reviews; 6) Escalating functional, quality, timeline issues appropriately; 7) Tracking key project milestones and adjusting project plans and/or resources; 8) Coordinating communication with all areas of the enterprise that impacts the scope, budget, risk and resources of the work effort being managed; and 9) Coordinating status reports and stability of project area work efforts. 2.0 Staff Qualifications and Performance Criteria B. Management Customer Support 1) Bachelor's Degree in Computer Science, Information Systems, or other related field. Or equivalent work experience; 2) Five (5) to ten (10) years of IT experience including managing teams, customer service, and production project management in multi-platform environments; 3) Certified as a Project Management Professional (PMP) for five (5) years; 4) Experience in working under general direction for mid to senior management for at least seven (5) years; 5) Leadership experience with managing and completing complex projects relevant to both IT and business needs within CUSTOMER; and 6) Contractor shall possess at least two (2) years of working experience with IT and project management as it pertains to program areas such as reemployment services and/or community development. qualifications:Experience level: ManagerMinimum 5 years of experienceEducation: No Degree Required (required) skills: Customer RelationsProgram ManagementProject ManagementEqual Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
    • vinings, georgia
    • contract
    • US$75.00 - US$85.00, per hour, $75 - 85 per hour
    • 8am to 4pm
    job summary:The Project Manager plans and manages an assigned project for the organization. This role works closely with IT and business stakeholders to manage projects from initiation through delivery, and focuses on delivering projects on-time and within budget while meeting identified business requirements.The PM will be responsible for managing the 3rd party, internal development, and acting as an internal consultant in terms of integrating the product with client internal systems. location: Atlanta, Georgiajob type: Contractsalary: $75 - 85 per hourwork hours: 8am to 4pmeducation: Bachelors responsibilities: Autonomously manage the day-to-day aspects of large-scale technology projects including: planning, status delivery, communications and issue/risk management Develop/Maintain project charter including scope, assumptions, success criteria, budget, schedule and change management plans in conjunction with Project Sponsor and Technical Lead Lead project meetings including kick-off, status, requirements gathering, implementation and closure discussions Maintain and report on project schedule, dependencies, assignments and issues Partner and collaborate with project sponsors and key stakeholders to manage project scope, plan and success measures Facilitate effective communications with all stakeholders in support of project Report weekly on the status, schedule, budget, risks and issues for project Convene Project Steerco / Change Board to review and approve change requests to project budget, scope and schedule Manage multiple components/phases/workstreams of the project concurrently qualifications:Experience level: ExperiencedMinimum 5 years of experienceEducation: Bachelors (required) skills: Change managementinternal systems integrationintegration with peoplesoftstaffing industryTechnical Project Management (7 years of experience is required)Managing IT Development TeamsAgile Methodology (1 year of experience is required)Waterfall MethodologyProject ManagementEqual Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
    job summary:The Project Manager plans and manages an assigned project for the organization. This role works closely with IT and business stakeholders to manage projects from initiation through delivery, and focuses on delivering projects on-time and within budget while meeting identified business requirements.The PM will be responsible for managing the 3rd party, internal development, and acting as an internal consultant in terms of integrating the product with client internal systems. location: Atlanta, Georgiajob type: Contractsalary: $75 - 85 per hourwork hours: 8am to 4pmeducation: Bachelors responsibilities: Autonomously manage the day-to-day aspects of large-scale technology projects including: planning, status delivery, communications and issue/risk management Develop/Maintain project charter including scope, assumptions, success criteria, budget, schedule and change management plans in conjunction with Project Sponsor and Technical Lead Lead project meetings including kick-off, status, requirements gathering, implementation and closure discussions Maintain and report on project schedule, dependencies, assignments and issues Partner and collaborate with project sponsors and key stakeholders to manage project scope, plan and success measures Facilitate effective communications with all stakeholders in support of project Report weekly on the status, schedule, budget, risks and issues for project Convene Project Steerco / Change Board to review and approve change requests to project budget, scope and schedule Manage multiple components/phases/workstreams of the project concurrently qualifications:Experience level: ExperiencedMinimum 5 years of experienceEducation: Bachelors (required) skills: Change managementinternal systems integrationintegration with peoplesoftstaffing industryTechnical Project Management (7 years of experience is required)Managing IT Development TeamsAgile Methodology (1 year of experience is required)Waterfall MethodologyProject ManagementEqual Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
    • san francisco, california
    • permanent
    • US$160,000 - US$245,000, per year, $160k - 245k per year
    • 8am to 4pm
    job summary:Looking for a talented Lead Engineer to join our growing team! Our client is based in San Francisco but all roles are 100% remote!!Our client is looking for the following:start-up/ small environment experienceGo/Golang programming language experienceEvent driven Microservices/ API experienceAWS exposureLead experience  location: San Francisco, Californiajob type: Permanentsalary: $160,000 - 245,000 per yearwork hours: 8am to 4pmeducation: Bachelors responsibilities:Lead the team in the design and development initiatives to transition the existing platform to a hybrid microservices architecture written using GoDesigning and Building event schemas and RESTful APIs qualifications:Experience level: ExperiencedMinimum 7 years of experienceEducation: Bachelors (required) skills: Microservices (5 years of experience is required)Golang (3 years of experience is required)AWS (2 years of experience is preferred)Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance. We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
    job summary:Looking for a talented Lead Engineer to join our growing team! Our client is based in San Francisco but all roles are 100% remote!!Our client is looking for the following:start-up/ small environment experienceGo/Golang programming language experienceEvent driven Microservices/ API experienceAWS exposureLead experience  location: San Francisco, Californiajob type: Permanentsalary: $160,000 - 245,000 per yearwork hours: 8am to 4pmeducation: Bachelors responsibilities:Lead the team in the design and development initiatives to transition the existing platform to a hybrid microservices architecture written using GoDesigning and Building event schemas and RESTful APIs qualifications:Experience level: ExperiencedMinimum 7 years of experienceEducation: Bachelors (required) skills: Microservices (5 years of experience is required)Golang (3 years of experience is required)AWS (2 years of experience is preferred)Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance. We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
    • 's-gravenhage
    • temporary
    • 24
    Voor het Ministerie van Volksgezondheid, Welzijn en Sport in Den Haag zoeken wij een zelfstandige medewerker met verantwoordelijkheidsgevoel die voor 24 uur beschikbaar is. Het is een opdracht van 01-09-2021 tot 01-03-2022.wat bieden wij jou24 uur per weekMinisterie van Volksgezondheid, Welzijn en Sport16,82 - 22,74 per uur.Afhankelijk van ervaringwie ben jijJij hebt een afgeronde mbo opleiding het liefste die aansluit bij deze vacature. Jij houdt ervan om samen te werken in een team, maar kunt ook goed samenwerken. Jij bent flexibel, klantgericht en communicatief en schriftelijk sterk. Als laatste heb jij goede kennis van en ervaring met het werken met digitale informatiebronnen en van zoekstrategieën.wat ga je doenJij gaat werken voor de afdeling: het Sociaal en Cultureel Planbureau (SCP). Jij gaat voor deze afdeling beschikbaar stellen van informatie aan de wetenschappelijke medewerkers die werkzaam zijn op deze afdeling. Hiervoor is het belangrijk dat jij kennis hebt over de beschikbare informatiebronnen, met name op het terrein van de sociale wetenschappen.Dit najaar start het SCP met een pilot om zelf meer literatuuronderzoek te doen. Jij gaat in deze pilot ondersteunen. Jij gaat de dagelijkse beantwoorden van de medewerkers. Ook houdt jij alle ontwikkelingen in de gaten rondom de beschikbare digitale bronnen, bijvoorbeeld: bibliografische databanken.De bibliotheek van het SCP werkt nauw samen met andere bibliotheken van het Planbureau van de Leefomgeving (PBL) en het centraal Planbureau (CPB). De drie planbureaubibliotheken zijn deelnemer aan OCLC Worldcat. WorldCat is de grootste bibliografische databank ter wereld. In samenwerking met twee informatiespecialisten van het PBL en CPB beheer jij de catalogus, ben jij hiervoor de contactpersoon en biedt jij interne gebruiksondersteuning.Verder houdt jij contact met jouw collega's binnen het SCP over de collectievorming, waarin de toegang tot digitale informatiebanken en wetenschappelijke tijdschriften centraal staan. Jij informeert je goed over de huidige ontwikkelingen binnen het SCP en op het werkterrein van SCP. Deze informatie deel jij weer met jouw collega's.Verder ga jij:complex documentatiebeheer uitvoeren in WMS SCP-rapporten catalogiseren en geeft metadata mee voor de onderzoeksrepository van Atmire, die in de zomer wordt geïmplementeerdfunctioneel beheer over het bibliotheeksysteem WMSjij informeert gebruiken over WorldCat Discoverwaar ga je werkenHet Sociaal en Cultureel Planbureau volgt, verklaart en verkent hoe het met de inwoners van Nederland gaat op sociaal en cultureel gebied. Het SCP monitort de leefsituatie en kwaliteit van leven, evalueert het overheidsbeleid op deze terreinen en voert verkenningen uit voor toekomstig beleid. Het SCP valt onder het Ministerie van Volksgezondheid, Welzijn en Sport.sollicitatieZie jij jezelf in deze functie werken? Solliciteer dan direct. Geef aan door middel van een motivatie waarom jij de geschikte kandidaat bent voor deze functie.Motiveer gelijk in een paar zinnen waarom jij de perfecte kandidaat bent!De gesprekken voor deze vacature vinden 5 en 6 augustus plaats. Uiteraard staat deze vacature open voor iedereen die zich hierin herkent.
    Voor het Ministerie van Volksgezondheid, Welzijn en Sport in Den Haag zoeken wij een zelfstandige medewerker met verantwoordelijkheidsgevoel die voor 24 uur beschikbaar is. Het is een opdracht van 01-09-2021 tot 01-03-2022.wat bieden wij jou24 uur per weekMinisterie van Volksgezondheid, Welzijn en Sport16,82 - 22,74 per uur.Afhankelijk van ervaringwie ben jijJij hebt een afgeronde mbo opleiding het liefste die aansluit bij deze vacature. Jij houdt ervan om samen te werken in een team, maar kunt ook goed samenwerken. Jij bent flexibel, klantgericht en communicatief en schriftelijk sterk. Als laatste heb jij goede kennis van en ervaring met het werken met digitale informatiebronnen en van zoekstrategieën.wat ga je doenJij gaat werken voor de afdeling: het Sociaal en Cultureel Planbureau (SCP). Jij gaat voor deze afdeling beschikbaar stellen van informatie aan de wetenschappelijke medewerkers die werkzaam zijn op deze afdeling. Hiervoor is het belangrijk dat jij kennis hebt over de beschikbare informatiebronnen, met name op het terrein van de sociale wetenschappen.Dit najaar start het SCP met een pilot om zelf meer literatuuronderzoek te doen. Jij gaat in deze pilot ondersteunen. Jij gaat de dagelijkse beantwoorden van de medewerkers. Ook houdt jij alle ontwikkelingen in de gaten rondom de beschikbare digitale bronnen, bijvoorbeeld: bibliografische databanken.De bibliotheek van het SCP werkt nauw samen met andere bibliotheken van het Planbureau van de Leefomgeving (PBL) en het centraal Planbureau (CPB). De drie planbureaubibliotheken zijn deelnemer aan OCLC Worldcat. WorldCat is de grootste bibliografische databank ter wereld. In samenwerking met twee informatiespecialisten van het PBL en CPB beheer jij de catalogus, ben jij hiervoor de contactpersoon en biedt jij interne gebruiksondersteuning.Verder houdt jij contact met jouw collega's binnen het SCP over de collectievorming, waarin de toegang tot digitale informatiebanken en wetenschappelijke tijdschriften centraal staan. Jij informeert je goed over de huidige ontwikkelingen binnen het SCP en op het werkterrein van SCP. Deze informatie deel jij weer met jouw collega's.Verder ga jij:complex documentatiebeheer uitvoeren in WMS SCP-rapporten catalogiseren en geeft metadata mee voor de onderzoeksrepository van Atmire, die in de zomer wordt geïmplementeerdfunctioneel beheer over het bibliotheeksysteem WMSjij informeert gebruiken over WorldCat Discoverwaar ga je werkenHet Sociaal en Cultureel Planbureau volgt, verklaart en verkent hoe het met de inwoners van Nederland gaat op sociaal en cultureel gebied. Het SCP monitort de leefsituatie en kwaliteit van leven, evalueert het overheidsbeleid op deze terreinen en voert verkenningen uit voor toekomstig beleid. Het SCP valt onder het Ministerie van Volksgezondheid, Welzijn en Sport.sollicitatieZie jij jezelf in deze functie werken? Solliciteer dan direct. Geef aan door middel van een motivatie waarom jij de geschikte kandidaat bent voor deze functie.Motiveer gelijk in een paar zinnen waarom jij de perfecte kandidaat bent!De gesprekken voor deze vacature vinden 5 en 6 augustus plaats. Uiteraard staat deze vacature open voor iedereen die zich hierin herkent.
    • markham, ontario
    • permanent
    Job OpportunityReporting to the Systems Manager, the Business Reliability Analyst is responsible for the daily operation ofthe business systems, completing daily, weekly and monthly operational procedures, monitoringproduction IT systems and applications, providing timely responses to queries, resolutions to problems andreporting issues related to all technology systems. This position also assists in creating and maintainingoperational procedures and is involved in IT Projects.What you will be doing:• Lead daily operational support activities that are performed by partners and vendors, including onprem and Cloud.• Oversee third-party infrastructure and operational vendors: IaaS / Cloud, Network, On-Prem, UserServices, Deskside support, and Telephony. Ensure adherence to established contracts/SLAs• Develop and implement uniform system administration practices and ensure the necessary securitypolicies and procedures are in place to minimize risks.• Provide timely response to queries, provide coordination and escalation point for all incidents andproblems.• Provide first level IT Support for telecommunications and on-premise security system as requested.• Work with partner to improve efficiency of the provisioning and de-provisioning processes.• Define standard operating procedures, service levels, KPIs, and controls for all IT processes.• Adapt to a rapidly changing technology landscape by assessing and implementing continuousimprovements while ensuring the management of environments, capacity planning and IT assets.• Work closely with architecture and information security teams for project implementation as well asensuring internal company policies, compliance requirements, and contractual commitments aremaintained.• Develop and maintain technical roadmap including a long-term technical plan, accounting for companygrowth and business needs.• Contribute to the development of the annual information technology budget and businessimprovement budgets.• Work with vendors to help ensure proper contracts and pricing are in place and support management inbudgeting, forecasting and operations of this area. What you bring:• Bachelor’s degree or diploma in Computer Science, Information Systems or a related field required.• 5+ years of demonstrated hands-on experience in Production Operations or Support environment.• Previous experience with IT Operations, Help Desk and Problem Management tools or procedures.• Understanding of the importance of process discipline to production operations.• Understanding of ITIL process concepts (Incident, Problem, Request Fulfillment, Change, KnowledgeManagement) and ServiceNow.• Proven experience in incident identification, diagnosis, troubleshooting, resolution, and solutionimplementation.• Superior analytical, problem solving, critical thinking and decision-making skills.• Excellent communication (verbal and written), interpersonal, presentation, customer service andrelationship building skills.• Proven track record in working with external consultants, senior business leaders, internal stakeholdersand external vendors required; demonstrated abilities in partnering with the business.• Strong teamwork, innovation, adaptability, and decision-making abilities.• Strong customer focus, results orientation, and business acumen.• Must have flexibility to work outside of regular business hours if/when required.• Proficiency with Microsoft Office Tools is a must.AdvantagesWork from home during Covid and post Covid it is expected to return to office - at least in a hybrid model. This will be discussed during the interview process. Office is located in Markham.ResponsibilitiesWhat you will be doing:• Lead daily operational support activities that are performed by partners and vendors, including onprem and Cloud.• Oversee third-party infrastructure and operational vendors: IaaS / Cloud, Network, On-Prem, UserServices, Deskside support, and Telephony. Ensure adherence to established contracts/SLAs• Develop and implement uniform system administration practices and ensure the necessary securitypolicies and procedures are in place to minimize risks.• Provide timely response to queries, provide coordination and escalation point for all incidents andproblems.• Provide first level IT Support for telecommunications and on-premise security system as requested.• Work with partner to improve efficiency of the provisioning and de-provisioning processes.• Define standard operating procedures, service levels, KPIs, and controls for all IT processes.• Adapt to a rapidly changing technology landscape by assessing and implementing continuousimprovements while ensuring the management of environments, capacity planning and IT assets.• Work closely with architecture and information security teams for project implementation as well asensuring internal company policies, compliance requirements, and contractual commitments aremaintained.• Develop and maintain technical roadmap including a long-term technical plan, accounting for companygrowth and business needs.• Contribute to the development of the annual information technology budget and businessimprovement budgets.• Work with vendors to help ensure proper contracts and pricing are in place and support management inbudgeting, forecasting and operations of this area. QualificationsWhat you bring:• Bachelor’s degree or diploma in Computer Science, Information Systems or a related field required.• 5+ years of demonstrated hands-on experience in Production Operations or Support environment.• Previous experience with IT Operations, Help Desk and Problem Management tools or procedures.• Understanding of the importance of process discipline to production operations.• Understanding of ITIL process concepts (Incident, Problem, Request Fulfillment, Change, KnowledgeManagement) and ServiceNow.• Proven experience in incident identification, diagnosis, troubleshooting, resolution, and solutionimplementation.• Superior analytical, problem solving, critical thinking and decision-making skills.• Excellent communication (verbal and written), interpersonal, presentation, customer service andrelationship building skills.• Proven track record in working with external consultants, senior business leaders, internal stakeholdersand external vendors required; demonstrated abilities in partnering with the business.• Strong teamwork, innovation, adaptability, and decision-making abilities.• Strong customer focus, results orientation, and business acumen.• Must have flexibility to work outside of regular business hours if/when required.• Proficiency with Microsoft Office Tools is a must.SummaryReporting to the Systems Manager, the Business Reliability Analyst is responsible for the daily operation ofthe business systems, completing daily, weekly and monthly operational procedures, monitoringproduction IT systems and applications, providing timely responses to queries, resolutions to problems andreporting issues related to all technology systems. This position also assists in creating and maintainingoperational procedures and is involved in IT Projects.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Job OpportunityReporting to the Systems Manager, the Business Reliability Analyst is responsible for the daily operation ofthe business systems, completing daily, weekly and monthly operational procedures, monitoringproduction IT systems and applications, providing timely responses to queries, resolutions to problems andreporting issues related to all technology systems. This position also assists in creating and maintainingoperational procedures and is involved in IT Projects.What you will be doing:• Lead daily operational support activities that are performed by partners and vendors, including onprem and Cloud.• Oversee third-party infrastructure and operational vendors: IaaS / Cloud, Network, On-Prem, UserServices, Deskside support, and Telephony. Ensure adherence to established contracts/SLAs• Develop and implement uniform system administration practices and ensure the necessary securitypolicies and procedures are in place to minimize risks.• Provide timely response to queries, provide coordination and escalation point for all incidents andproblems.• Provide first level IT Support for telecommunications and on-premise security system as requested.• Work with partner to improve efficiency of the provisioning and de-provisioning processes.• Define standard operating procedures, service levels, KPIs, and controls for all IT processes.• Adapt to a rapidly changing technology landscape by assessing and implementing continuousimprovements while ensuring the management of environments, capacity planning and IT assets.• Work closely with architecture and information security teams for project implementation as well asensuring internal company policies, compliance requirements, and contractual commitments aremaintained.• Develop and maintain technical roadmap including a long-term technical plan, accounting for companygrowth and business needs.• Contribute to the development of the annual information technology budget and businessimprovement budgets.• Work with vendors to help ensure proper contracts and pricing are in place and support management inbudgeting, forecasting and operations of this area. What you bring:• Bachelor’s degree or diploma in Computer Science, Information Systems or a related field required.• 5+ years of demonstrated hands-on experience in Production Operations or Support environment.• Previous experience with IT Operations, Help Desk and Problem Management tools or procedures.• Understanding of the importance of process discipline to production operations.• Understanding of ITIL process concepts (Incident, Problem, Request Fulfillment, Change, KnowledgeManagement) and ServiceNow.• Proven experience in incident identification, diagnosis, troubleshooting, resolution, and solutionimplementation.• Superior analytical, problem solving, critical thinking and decision-making skills.• Excellent communication (verbal and written), interpersonal, presentation, customer service andrelationship building skills.• Proven track record in working with external consultants, senior business leaders, internal stakeholdersand external vendors required; demonstrated abilities in partnering with the business.• Strong teamwork, innovation, adaptability, and decision-making abilities.• Strong customer focus, results orientation, and business acumen.• Must have flexibility to work outside of regular business hours if/when required.• Proficiency with Microsoft Office Tools is a must.AdvantagesWork from home during Covid and post Covid it is expected to return to office - at least in a hybrid model. This will be discussed during the interview process. Office is located in Markham.ResponsibilitiesWhat you will be doing:• Lead daily operational support activities that are performed by partners and vendors, including onprem and Cloud.• Oversee third-party infrastructure and operational vendors: IaaS / Cloud, Network, On-Prem, UserServices, Deskside support, and Telephony. Ensure adherence to established contracts/SLAs• Develop and implement uniform system administration practices and ensure the necessary securitypolicies and procedures are in place to minimize risks.• Provide timely response to queries, provide coordination and escalation point for all incidents andproblems.• Provide first level IT Support for telecommunications and on-premise security system as requested.• Work with partner to improve efficiency of the provisioning and de-provisioning processes.• Define standard operating procedures, service levels, KPIs, and controls for all IT processes.• Adapt to a rapidly changing technology landscape by assessing and implementing continuousimprovements while ensuring the management of environments, capacity planning and IT assets.• Work closely with architecture and information security teams for project implementation as well asensuring internal company policies, compliance requirements, and contractual commitments aremaintained.• Develop and maintain technical roadmap including a long-term technical plan, accounting for companygrowth and business needs.• Contribute to the development of the annual information technology budget and businessimprovement budgets.• Work with vendors to help ensure proper contracts and pricing are in place and support management inbudgeting, forecasting and operations of this area. QualificationsWhat you bring:• Bachelor’s degree or diploma in Computer Science, Information Systems or a related field required.• 5+ years of demonstrated hands-on experience in Production Operations or Support environment.• Previous experience with IT Operations, Help Desk and Problem Management tools or procedures.• Understanding of the importance of process discipline to production operations.• Understanding of ITIL process concepts (Incident, Problem, Request Fulfillment, Change, KnowledgeManagement) and ServiceNow.• Proven experience in incident identification, diagnosis, troubleshooting, resolution, and solutionimplementation.• Superior analytical, problem solving, critical thinking and decision-making skills.• Excellent communication (verbal and written), interpersonal, presentation, customer service andrelationship building skills.• Proven track record in working with external consultants, senior business leaders, internal stakeholdersand external vendors required; demonstrated abilities in partnering with the business.• Strong teamwork, innovation, adaptability, and decision-making abilities.• Strong customer focus, results orientation, and business acumen.• Must have flexibility to work outside of regular business hours if/when required.• Proficiency with Microsoft Office Tools is a must.SummaryReporting to the Systems Manager, the Business Reliability Analyst is responsible for the daily operation ofthe business systems, completing daily, weekly and monthly operational procedures, monitoringproduction IT systems and applications, providing timely responses to queries, resolutions to problems andreporting issues related to all technology systems. This position also assists in creating and maintainingoperational procedures and is involved in IT Projects.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • sunderland, tyne and wear
    • permanent
    • £18,000 - £18,000, per year, £18000 per annum
    • full-time
    Job title: Customer Service Representative Location: Sunderland Ref: J11300:NE:GJ:CSR:SUNSalary: £18k basic salary + OTESector: Tech Working for a widely renowned enterprise within tech services, with a national client base, you will act as the first port of call for new and existing partners, providing a first class service from initial contact right through to sale completion.The company are now looking for graduates with good telephony and communication skills to help them enhance relationships with their customers. The Role: Customer Service Representative As a Customer Service Representative you will be responsible for delivering an outstanding service, acting as the link between existing Partners, the Product team and customers. The successful candidate will be a personable problem-solver who is resourceful and highly organised.  Providing company solutions, you will communicate with customers over the phone, via email and in some cases face to face to cover everything from processing orders, providing quotations, troubleshooting and offering advice on company products and services.  As a Customer Service Representative you will also provide customer feedback to the sales function and the technical teams, driving continual improvement to technology and internal systems that you use to manage process and assignments.  Graduate Customer Representative – what you get:  A competitive basic salary £18,000  Fantastic OTE/Commission taking your Y1 total earnings higherFull, bespoke trainingExcellent scope for progression with a leading enterpriseTeam social eventsBonus / incentive schemePension schemeOffices in a central locationCandidate Requirements: GCSE’s in Maths and EnglishExceptional communication and interpersonal skillsComputer literateHighly organised, with excellent time management skillsA collaborative attitude, combined with the initiative to work independentlySelf-motivated, with a strong desire to succeedPareto Law values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. If you require this job specification or to apply in an alternate format, please visit the Pareto website.
    Job title: Customer Service Representative Location: Sunderland Ref: J11300:NE:GJ:CSR:SUNSalary: £18k basic salary + OTESector: Tech Working for a widely renowned enterprise within tech services, with a national client base, you will act as the first port of call for new and existing partners, providing a first class service from initial contact right through to sale completion.The company are now looking for graduates with good telephony and communication skills to help them enhance relationships with their customers. The Role: Customer Service Representative As a Customer Service Representative you will be responsible for delivering an outstanding service, acting as the link between existing Partners, the Product team and customers. The successful candidate will be a personable problem-solver who is resourceful and highly organised.  Providing company solutions, you will communicate with customers over the phone, via email and in some cases face to face to cover everything from processing orders, providing quotations, troubleshooting and offering advice on company products and services.  As a Customer Service Representative you will also provide customer feedback to the sales function and the technical teams, driving continual improvement to technology and internal systems that you use to manage process and assignments.  Graduate Customer Representative – what you get:  A competitive basic salary £18,000  Fantastic OTE/Commission taking your Y1 total earnings higherFull, bespoke trainingExcellent scope for progression with a leading enterpriseTeam social eventsBonus / incentive schemePension schemeOffices in a central locationCandidate Requirements: GCSE’s in Maths and EnglishExceptional communication and interpersonal skillsComputer literateHighly organised, with excellent time management skillsA collaborative attitude, combined with the initiative to work independentlySelf-motivated, with a strong desire to succeedPareto Law values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. If you require this job specification or to apply in an alternate format, please visit the Pareto website.
    • wichita, kansas
    • permanent
    • US$1 - US$1, per year, $1 per year
    • 8am to 5pm
    job summary:We are searching for a Final Quality Inspector in Wichita, KS to work at a leading avionics company. This is a direct-hire role with a great organization.  location: Wichita, Kansasjob type: Permanentwork hours: 8am to 5pmeducation: High School responsibilities:Responsible for final inspection methods and procedures, meeting high-quality standards as approved by the Federal Aviation Administration at a Part 145 certified repair station.Supports the Chief Inspector in all final tests of multiple manufacturers' articles.Perform final test on multiple manufacturers' repaired and/or overhauled units for conformance with manufacturer's requirementsCritically inspect, verify accuracy and complete work order paperworkCoordinate with technicians and lab managers as necessary regarding testing and documentationSupport Quality Control functions such as drawing errors, procedure conformance, and processmodifications to gain efficiency qualifications:Experience level: ExperiencedMinimum 3 years of experienceEducation: High School (required) skills: QualityFAA Repairmen's CertificationGyroscopic TheoryDigital Multi-metersOscilloscopesEqual Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
    job summary:We are searching for a Final Quality Inspector in Wichita, KS to work at a leading avionics company. This is a direct-hire role with a great organization.  location: Wichita, Kansasjob type: Permanentwork hours: 8am to 5pmeducation: High School responsibilities:Responsible for final inspection methods and procedures, meeting high-quality standards as approved by the Federal Aviation Administration at a Part 145 certified repair station.Supports the Chief Inspector in all final tests of multiple manufacturers' articles.Perform final test on multiple manufacturers' repaired and/or overhauled units for conformance with manufacturer's requirementsCritically inspect, verify accuracy and complete work order paperworkCoordinate with technicians and lab managers as necessary regarding testing and documentationSupport Quality Control functions such as drawing errors, procedure conformance, and processmodifications to gain efficiency qualifications:Experience level: ExperiencedMinimum 3 years of experienceEducation: High School (required) skills: QualityFAA Repairmen's CertificationGyroscopic TheoryDigital Multi-metersOscilloscopesEqual Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
    • chicago, illinois
    • permanent
    • US$130,000 - US$170,000, per year, $130k - 170k per year
    • 8am to 4pm
    job summary:Looking for talented Engineers to join our growing team! Our client is based in San Francisco but all roles are 100% remote!!Our client is looking for the following:start-up/ small environment experienceGo/Golang programming language experienceMicroservices/ API experienceAWS exposure is a PLUS! location: Chicago, Illinoisjob type: Permanentsalary: $130,000 - 170,000 per yearwork hours: 8am to 4pmeducation: Bachelors responsibilities: Transition the existing platform to a hybrid microservices architecture using GoBuild RESTful APIs and data layers qualifications:Experience level: ExperiencedMinimum 4 years of experienceEducation: Bachelors (required) skills: RESTful APIs (2 years of experience is required)Microservices (3 years of experience is required)AWS (1 year of experience is required)Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
    job summary:Looking for talented Engineers to join our growing team! Our client is based in San Francisco but all roles are 100% remote!!Our client is looking for the following:start-up/ small environment experienceGo/Golang programming language experienceMicroservices/ API experienceAWS exposure is a PLUS! location: Chicago, Illinoisjob type: Permanentsalary: $130,000 - 170,000 per yearwork hours: 8am to 4pmeducation: Bachelors responsibilities: Transition the existing platform to a hybrid microservices architecture using GoBuild RESTful APIs and data layers qualifications:Experience level: ExperiencedMinimum 4 years of experienceEducation: Bachelors (required) skills: RESTful APIs (2 years of experience is required)Microservices (3 years of experience is required)AWS (1 year of experience is required)Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
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