Junior Product engineer Effectively troubleshoot product technical issues (sometimes in conjunction withProduct dev/Testing teams). Handle customer calls directly and possess effective communication skill (Written &Verbal) Ability to quickly narrow down to root-causes when handling client tickets. Providing timely and accurate status reporting to both internal & external stakeholders Be relentless in follow-up with different stakeholders to ensure supp
Junior Product engineer Effectively troubleshoot product technical issues (sometimes in conjunction withProduct dev/Testing teams). Handle customer calls directly and possess effective communication skill (Written &Verbal) Ability to quickly narrow down to root-causes when handling client tickets. Providing timely and accurate status reporting to both internal & external stakeholders Be relentless in follow-up with different stakeholders to ensure supp